Terms of Service

Installation and Activation


$50.00 Activation Fee Plus:
No Contract Standard Installation $200.00
1 Year Contract Standard Installation $100.00
2 Year Contract Standard Installation FREE!

Standard Installation includes Customer Premise Equipment, Mounting hardware for up to 10ft above roof line, Labor to install equipment and run cable through an exterior wall, and Cable from Connection service to router. Phoenix Broadband does not provide a router with services. Customer may provide their own or check Additional Items Page for router pricing. Additional items may be required to complete install please see Additional Items Page for Pricing.

Upon completion of installation payment is due either with a Check, Cash, Visa/MasterCard, Check or Bank Draft. Subsequent invoices are automatically drafted on the first of the month using Visa/MasterCard or Bank Draft.

Business Customers have the option for Monthly or Quarterly Billing. Quarterly Invoices are due on the 1st Day of the 1st month of the Quarter. Quarterly Invoices can be paid using Visa/MasterCard, Bank Draft, or Check. Checks must be received no later than the 3rd Day of the 1st Month of the Quarter to avoid Service Interruption.

All Business Accounts are provided with one(1) static IP address. Additional IP Addresses available upon request, please see our Additional Items Page for pricing.

Monthly Internet Recovery Fee- $4.00
Monthly Tech Support Fee- $3.00

Pricing and Fees


The items listed below are an additional charge to the customer. Our trained installers will assess the install and inform customer of any additional charges that might be associated. All items are voluntary however we may not be able to complete an install with out them.

MikroTik Router:
$9.95 Monthly Charge, Warranty is good for length the rental term
$79.95 One time charge, 1 Year Warranty from date of Installation

Masts:
$50.00 20ft Mast with Guy Wires (One Time Charge)
$100.00 50ft Mast with Guy Wires (One Time Charge)

Additional Install:
Run Cable through Interior Wall, Attic or Floor quoted upon request

Static IP Addresses(Business Accounts Only):
$7.00 monthly charge per additional IP Address
Business Router pricing available upon request

Overages:
Any overages that are generated during the month will be billed automatically to the next month’s bill.

Pricing subject to applicable State/Local Tax

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432 Internet Provides The Following Areas: Crane, Gardendale, Odessa/Midland, Seminole, and West Odessa