Terms of Service

Installation and Activation

$50.00 Activation Fee Plus:
No Agreement Standard Installation $200.00
1 Year Agreement Standard Installation $100.00
2 Year Agreement Standard Installation FREE!

Standard Installation includes Customer Premise Equipment, Mounting hardware for up to 10ft above roof line, Labor to install equipment and run cable through an exterior wall, and Cable from Connection service to router. Phoenix Broadband does not provide a router with services. Customer may provide their own or check Additional Items Page for router pricing. Additional items may be required to complete install please see Additional Items Page for Pricing.

Upon completion of installation payment is due either with a Check, Cash, Visa/MasterCard, Check or Bank Draft. Subsequent invoices are automatically drafted on the first of the month using Visa/MasterCard or Bank Draft.

Business Customers have the option for Monthly or Quarterly Billing. Quarterly Invoices are due on the 1st Day of the 1st month of the Quarter. Quarterly Invoices can be paid using Visa/MasterCard, Bank Draft, or Check. Checks must be received no later than the 3rd Day of the 1st Month of the Quarter to avoid Service Interruption.

All Business Accounts are provided with one(1) static IP address. Additional IP Addresses available upon request, please see our Additional Items Page for pricing.

Monthly Customer Premise Equipment Rental Fee - $14.95

Monthly FCC /Tech Support Fee - $7.00

Pricing and Fees

The items listed below are an additional charge to the customer. Our trained installers will assess the install and inform customer of any additional charges that might be associated. All items are voluntary however we may not be able to complete an install with out them.

Additional Install:
Run Cable through Interior Wall, Attic or Floor quoted upon request

Static IP Addresses(Business Accounts Only):
$5.00 monthly charge per additional IP Address
Business Router pricing available upon request

Pricing subject to applicable State/Local Tax

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432 Internet Provides The Following Areas: Crane, Gardendale, Odessa/Midland, and West Odessa